Privacy Policy
Last Updated: 10-3-2026
At Blue Ribbon Boxes , your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, website, or representatives. By using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, physical address, payment details, and HOA documentation (if applicable).
Service Information: Project details, site photos, preferences, and communications related to your installation or repair.
Website Data: IP address, browser type, and usage data collected through cookies or analytics tools (for improving website performance).
2. How We Use Your Information
We use your information to:
Provide, schedule, and complete services.
Communicate with you about your project or inquiries.
Process payments and send invoices or receipts.
Comply with legal, regulatory, and HOA-related requirements.
Improve our website and customer experience.
3. Project Photos and Videos
Blue Ribbon Boxes LLC may collect photos and videos you provide or that we take during a project to prepare estimates, document site conditions, communicate progress, verify completed work, and maintain service records.
We request separate, optional permission before using photos or videos of your project for public marketing, including our website, social media, business listings, advertisements, and printed materials. Declining marketing permission does not affect your service.
For marketing images, we obscure visible house and mailbox numbers, license plates, and other identifying details unless you separately authorize their display. We do not publish your full street address or precise location. We obtain separate written permission before using an identifiable person’s image, name, voice, or testimonial.
You may withdraw project-media marketing permission by emailing info@blueribbonboxes.com. We will stop new uses and remove the material from online channels we control within 30 days. Previously distributed printed materials and copies shared by others may remain. We may retain project records for service, accounting, legal, or dispute-resolution purposes.
4. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
Service providers (such as payment processors or subcontractors assisting with installations).
HOAs or local authorities when required for mailbox approvals or compliance.
Legal or regulatory authorities if required by law.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.
6. Data Retention
Customer records (estimates, invoices, service history) are retained as required by law and for business purposes.
You may request that we delete non-essential personal information by contacting us directly.
7. Your Choices
You may:
Opt out of non-essential marketing emails.
Request updates or corrections to your personal information.
Request deletion of certain data, subject to legal and business obligations.
8. Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Blue Ribbon Boxes
Email: info@blueribbonboxes.com
Phone: 703) 278-2820
Website: www.blueribbonboxes.com